End-to-end laboratory support solutions
From product supply to maintenance, from scientific consulting to certified logistics — every service your laboratory needs, from one center.
6 core service areas for your laboratory
We stand by you from pre-sales to after-sales.
Product Supply — Reagents, Kits & Analyzers
Full catalog access for Roche, Abbott, Siemens, Sysmex, Beckman Coulter and Biomerieux.
Fast procurement guarantee with a wide range of products always in stock. We offer single, bulk or project-based supply models. Stock status, shelf life and authenticity are transparently shared before ordering.
- 6+ world-renowned brands
- 900+ active product lines
- Original, authorized distribution
- Bulk & project-based pricing
Spare Parts & Consumables
Original spare parts, maintenance kits and consumable stock for your analyzers.
Shipment within 24-48 hours for critical parts. PCBs, probes, pumps, lamps, seals, cassettes, filters — complete inventory. OEM quality guaranteed products, low total cost of ownership.
- OEM quality guarantee
- 24-48h urgent shipment
- PCBs, probes, pumps, lamps, seals
- Large warehouse inventory
Technical Service, Maintenance & Repair
Authorized technical service for analyzers of the brands we represent.
Planned maintenance, fault intervention, performance calibration on-site or in your laboratory. Preventive maintenance contracts minimize unplanned downtime and extend equipment life. All interventions are documented per standard procedures and manufacturer instructions.
- On-site and remote intervention
- Preventive maintenance contracts
- Performance & calibration tests
- Manufacturer-standard reporting
Scientific & Technical Consulting
Free expert support from device selection to method validation.
Our experienced technical team provides guidance on needs analysis, correct device selection, method setup, quality control and improvement — remotely or on-site. We contribute to your quality control programs and accreditation processes.
- Needs analysis & device selection
- Method validation support
- Internal QC (IQC) guidance
- Accreditation process contribution
Cold Chain & Logistics
Temperature-controlled end-to-end shipment for heat-sensitive products.
Advanced cooling systems and dedicated monitoring are installed in our warehouses. All products are stored under ISO 9001:2015 compliant sustainable cold storage conditions. Safe delivery is ensured with certified logistics and courier partners domestically and internationally.
- 24/7 temperature monitoring
- ISO 9001 cold storage compliance
- Certified logistics partners
- Real-time tracking number
Sales & Customer Support
Dedicated account manager, communication in 5 languages.
Each customer is assigned a dedicated sales representative who responds quickly to your needs. Active support in TR / EN / AR / RU / ZH. Online ordering panel, past invoice/order tracking, personal price list management.
- Dedicated account manager
- Active support in 5 languages
- Online order & tracking panel
- Company-specific price management
4 steps from inquiry to delivery
Transparent, fast and documented process
Contact & Needs Analysis
Submit your request by product code, brand or model. Our expert team clarifies your needs.
Quote & Approval
Stock, delivery time and price quote within 24 hours. Order is created upon your approval.
Cold Chain Shipment
Temperature-controlled packaging, certified courier, real-time tracking.
After-Sales Support
Post-delivery technical consulting, usage support, maintenance services.
Frequently Asked Questions
In-stock products are delivered within 24-72 hours across Turkey and 3-7 business days internationally. Express options are available for critical needs.
We only source from manufacturer-authorized distribution channels. Each product comes with original serial number, shelf life and manufacturer certificate.
Yes. We offer annual preventive maintenance contracts with unlimited intervention and parts-included packages. Custom packages are designed per your needs.
All cold-chain products are shipped in certified temperature-controlled boxes with temperature monitoring devices. Temperature records are shared upon delivery.
Yes. For out-of-stock or special requests, we source directly from manufacturers. You can get price and timeline quotes for project-based procurement.
Let's find the best solution for your laboratory together
Contact our team for a free needs analysis and quote.